RANCHICAKES: Cancellation and Refund Policy
1. Since all orders are customized as per the customer’s requirement and are perishable in nature, refund on any cancellation is not possible on the same day.
2. It is required that 1-day prior notice of cancellation be given for regular cakes and 2-days prior notice be given for Large or Special Cakes. Refund charges of 5% per order shall be applicable.
3. Cancellation of Order shall be mailed by the customer at support@ranchicakes.com with the Subject : “ Cancellation Request” and specifying in the mail :
I Order ID
ii Reasons for Cancellation
4. ranchicakes will issue a refund to the same card/account/medium through which you have made the payment incase of cancellation
5. All refunds shall be made within the period of 2-3 working days In the original source of account.
6. It is entirely up to 'ranchicakes' discretion, to change,cancel, refund or otherwise offer any other option to the customer.
7. We don't have any return policy.
Shipping Policy
Order are shipped within 1 days from the date of the order and/or payment or as per the delivery date agreed at the time of order confirmation and delivering of the shipment Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable. For any issues in utilizing our services, you may contact our helpdesk on (8595333124)
